Terms of Service

Preamble

These terms and conditions, coupled with descriptions of the learning support plans offered on TheLearnersCenter.org’s relevant pages, constitute the general agreement for use of services offered by Yahya Addison, the sole proprietor of TheLearnersCenter.org, and received by you (the client).  Particulars for learning support plans may be accessed on the web page offering such services and plans.

General Disclaimer

While we believe strongly in the positive change that can be experienced via the services described on our site, any and all services described on TheLearnersCenter.org or offered by persons contacted through the site are offered with no guarantee of desired results.   By using this site and subscribing to its services, you agree to hold TheLearnersCenter.org, its owners, its hosting company, any employees or contractors working under its auspices, and any practitioners contracted through the site free from liability for any harm or damage to person or property that you may attribute to services or content offered through TheLearnersCenter.org.

Content and Copyright

Any and all original content accessed via our website remains the under the copyright of Yahya M. Addison, the sole proprietor of TheLearnersCenter.org and may not be downloaded, copied, recorded, photographed, stored, or transmitted by any means without the expressed and written consent of Yahya M. Addison.

Membership Information

  • Plan Periods

The contract periods for our advertised support plans is as state below.

    • The Sumna Cum Laude Support Plan: 4 calendar months from the date of purchase or the use of all contracted sessions. If the period of 4 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 32 transferable sessions of 50 minutes.
    • The Magna Cum Laude Plan: 4 calendar months from the date of purchase or the use of all contracted sessions. If the period of 4 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 32 transferable sessions of 50 minutes.
    • The Cum Laude Plan: 3 calendar months from the date of purchase or the use of all contracted sessions. If the period of 3 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 24 transferable sessions of 50 minutes.
    • The Merit Plan:  2 calendar months from the date of purchase or the use of all contracted sessions. If the period of 2 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 16 transferable sessions of 50 minutes.
    • Platinum Learning Support Plan:  3 calendar months from the date of purchase or the use of all contracted sessions. If the period of 3 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 25 transferable sessions of 50 minutes.
    • Gold Learning Support Plan:  2 calendar months from the date of purchase or the use of all contracted sessions. If the period of 2 calendar months expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 14 transferable sessions of 50 minutes.
    • Silver Learning Support Plan:  2 calendar weeks from the date of purchase or the use of all contracted sessions. If the period of 2 calendar weeks expires prior to the use of all contracted sessions, remaining sessions are forfeit by the client.  With this plan, each enrolled student is entitled to 7 transferable sessions of 50 minutes.
    • Bronze Learning Support Plan: This plan is paid on a per-session basis.

 

  • Free Services

One free 90 minute online needs assessment session is offered to new members who have registered for one of our introductory offers explicitly including the free session as part of its promotion.  Multiple offers for a free session may not be used by a single member.  If a member has registered for a free needs assessment session and subsequently purchases an introductory package containing a free needs assessment session, the member may avail of all benefits and services in that package less the free session.

Free sessions may be used within 90 days of registering for the session.  To avail of the session, you must schedule your session within available times provided on our online booking system 48 hours prior to the end of your 90 days. To facilitate access to the booking system, you will be forwarded a link to it in the E-mail you used at registration. You are entitled to one cancellation and rescheduling of your session with 24 hours notice via the booking page.  Subsequent to your second cancellation, your free session will be forfeit.

Free sessions secured without purchase of an accompanying treatment plan are offered under the condition and understanding that the consultant and/or TheLearnersCenter.org reserve(s) the right, with or without further permission of the client, to record the sessions’ audio, text, video, and/or other muti-media interactions for educational and/or promotional use.  Should any such recording be used for such a purpose, the client’s name, location, and other personal information which could explicitly identify the client will be anonymized or deleted.  By proceeding with your free session, you agree to this condition.  Free sessions secured with purchase of treatment plan will not be recorded without the recorded consent of the client at the beginning of the session.

Client must have a high-speed  internet connection or a working U.S. phone number to avail of the free session.

Students and parents registering for the first time with TheLearnersCenter.org are entitled to one free learning styles test.  The test is accessible via our website.  You are automatically directed to the page containing the test upon successful registration.  If you do not immediately avail of your learning styles test upon registration, you may not be able to access it again.  It is suggested that you print the results page of your test so that we may use this in assessing your needs.  The learning styles test offered by TheLearnersCenter.org is provided by a third party, and no guarantee is offered regarding its accuracy, helpfulness, or stability.

  • Paid Sessions

Paid sessions must be used by the end of the time specified in the purchase offer.  Expiry of time to use sessions shall be effective from the date of purchase to end of the period stated in the offer. No refunds will be offered for unused sessions following the end of the offer period.  Clients are entitled to cancel sessions and reschedule up to the end of their treatment plan’s period as stated in the offer with 24 hours notice of cancellation and 48 hour notice for the rescheduling of the canceled session.

The client must have access to a high-speed internet connection or valid U.S. phone number to avail of his or her sessions.  No refund shall be issued to the client for sessions missed due to an inability to meet theses specifications.  The client is responsible for being on time for the session.  Failure to cancel a session with 24 hours notice shall result in loss of the session (if part of a pre-paid offer) or charge of the client’s credit card for the full session (if purchased on a post-paid basis) if the client is more that 10 minutes late for the session.  If a tutor misses a session or is more than 10 minutes late, the client has the right to a refund for the price of the session (as stated in the offer’s description) or rescheduling of the session.

Prior to the expiry of select learning support plans, the client my opt for a one-time transfer of unused sessions according to the plan description.  The transferee may not transfer the sessions to any other person and is not entitled to any refund for unused sessions.  The original member may not reclaim sessions transferred or claim a refund for any sessions transferred.

For a specified period during the effective time of select support plans, a client may cancel his/her plan and claim a refund for unused sessions at the plan’s stated price per session.  A client may not claim a refund for sessions scheduled to occur within 24 hours of the cancellation.  Upon cancellation, the client’s access to the member’s section of TheLearnersCenter.org and any content therein shall be cancelled.  Any special offers guaranteed upon completion of the plan shall also be forfeit by the client.

  • Member’s Section Access

Your purchase of access to the member’s section of our website permits you and you alone access to content provided in the said section.  If you have subscribed to the member’s section without any other services, your access is guaranteed for the duration you purchased.  If you subscribed to the member’s section with purchase of a support plan or other service package, your access to the member’s section content will be valid for the validity of your plan or package.  Cancellation of your package will result in termination of your access to the member’s section.

By subscribing to the member’s section, you accept that access to the member’s section is offered with no guarantees of effectiveness, quality, or quantity of content therein and that no warranties against damage or harm to person or property are made.

Member’s section access will be granted a maximum of 10 days from the date of purchase.  If access remains undeliverable as a result the provider’s actions or inaction, the client shall have the right to a full refund of the entire subscription value.

  • Value Added Incentives

Incentives offered for purchase of more comprehensive plan are conditional upon completion of the number of sessions required to avail of such incentives.  E-books offered in your plan are deliverable upon completion of one session by each enrolled student in your plan.  Mid-term consultations and reports are deliverable 3 weeks after completion of half of the plan’s sessions by all enrolled students in your plan.  End of term consultations and reports are deliverable 3 weeks after the completion of the plan’s term. Cancellation of the plan prior to these periods shall result in forfeit of any entitlement deliverable after the said period.

Some plans include set up of a learning management site.  Such set up is dependent upon the client’s full cooperation in providing necessary information for the site. The client will be contacted within one week of sign up for such information, and set up will be complete within 10 days of receipt of such information in reply to admin@thelearnerscenter.org.  No guarantee is made as to the usefulness or results of the learning management site. Cancellation of your plan will result in cancellation of your subscription to the learning management site and associated services.

Support hours for the learning management site as specified in the plan will be available from Monday – Friday from 8:00 a.m. to 12:00 p.m. Arabian Standard Time by appointment only.  Appointments must be made 48 hours in advance by contacting admin@thelearnerscenter.org.  A high speed internet connection is required for accessing your support sessions.  Cancellation of your support plan will result in a forfeiture of your unused support hours.

Unique branding for the learning management site is offered in some support packages. For those packages specifying a unique subdomain, the learning support site will be accessed by users by visiting a subdomain of TheLearnersCenter.org (i.e. yourschool.thelearnerscenter.org).  For those plans specifying  a unique domain, the learning support site will be accessed by users by visiting a URL specific only to the institution.

E-books offered in support plans require certain software and hardware requirements. Generally, these requirements are an internet connection and installation of the Kindle, Nook, or Adobe Digital Editions software on a device compatible with these programs.  The client must provide user information for these programs to admin@thelearnerscenter.org for each enrolled and eligible to receive a book.  If the publisher or software blocks download of the book(s) due to the location of the client, a refund will be made to the client for the value of the book as stated in the support plan.  Only enrolled individuals who have completed 3 tutoring sessions are eligible to receive an E-book if offered in the support plan.  Withdrawal from the plan or cancellation prior to the completion of 3 sessions will result in forfeiture of the E-book.

If, at the end of the plan, the provider fails to deliver the above-stated value added incentives withing the time frames stated in these terms, the value of the incentive as stated in the plan’s description and shall be refunded to the member.

Cancellation and Trial Periods

The client may cancel their subscription to a support plan any time within the trial period as stated in the plan’s description.  The trial period begins from the day of purchase, not student enrollment.  Cancellation must be affected in writing to admin@thelearnerscenter.org.  If the the client cancels within the trial period, they shall be entitled to a refund of unused sessions at the session price as stated in the plan’s description.  All other unused services shall be forfeit and canceled without refund.

Should the client opt to pay for the plan in installments, failure to pay the due installment on or before the due date will result in cancellation of services without refund for sessions or other unused services.  Installments are due upon the completion of one calendar month from the date of purchase or the equivalent use tutoring sessions (see Plan Periods above).

Third Party Content

TheLearnersCenter.org may provide access to third party content via its pages and communications.  By using our site, you agree to hold TheLearnersCenter.org, its owner(s), its employees, and any contractors working under its auspices free from liability for any harm or damage to person or property caused by accessing or utlizing third party content.

Privacy Policy

We will not share your e-mail address or personal information with any third party outside of support contractors and practitioners working to facilitate the services offered through TheLearnersCenter.org.  By registering with us, you agree that we may contact you from time to time with educational and promotional materials as well as queries regarding your membership and services to which you are subscribed.  You may opt out of E-mails at any time by sending us a message at admin@thelearnerscenter.org.

Changes to Terms

Terms and conditions are subject to change from time to time.  You will not be responsible for any changes to terms affecting services you are currently receiving. Only upon registration for new services will you be responsible for new terms. Please ensure that you review the Terms and Conditions each time you subscribe to a new service.